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Alaska Vocational Technical Center
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Welcome to the
Business & Office Technology (B&OT)
program. Competent, dependable
business and office employees with solid technical skills are always in demand.
General Business/Office Assistants, Administrative Assistants, Accounting
Specialists, and Medical Billing & Coding Specialists rank among the largest
occupation group in Alaska and the U.S. economy and are employed by
organizations of every type. Wherever you see an organization, you find business
and administrative support services keeping that organization's office running
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Success in Alaska’s changing work place means that employees must have strong
communication skills, the ability to perform tasks accurately and efficiently,
and the knowledge necessary to operate a variety of equipment, from copiers to
computers. |
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Whether you are preparing for your first job, retraining for a new
career, or upgrading your skills for a current position, the Business
and Office Technology program will provide you with the skills you need
for today’s jobs. What makes the Business & Office Technology program
unique from most other training programs is the amount of hands-on
experience a student is provided. From the time you clock in until the
end of the day, you will be doing the same skills that employers will
expect in the workplace.
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Earn a certificate in less than 5 months and go
to work
Your time and investment is important. Complete fast track training
as a General Business/Office Assistant in less than 5 months.
With two start dates—August
(graduate in December)
and
January
(graduate in May)—students can earn core skills that
will prepare them for tomorrow’s jobs.
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Earn advanced
training in just 9 months and go to work
 Start in August
and complete the General Business/Office Assistant requirements,
then choose one of the following specialized tracks:
Accounting Specialist
Administrative Assistant
Medical Billing & Coding Specialist
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Earn
University of
Alaska credit while
attending AVTEC
Earn up to 30
University of
Alaska college
credits (depending on coursework completed) while attending AVTEC.
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Change the course of your
career and future
With an
annual placement rate of 95 to 100 percent
, join the
many successful graduates who are employed in their chosen field
around the State of
Alaska.
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Occupational
Levels
Occupational levels
are assigned upon successful completion of the training program and based
on the student’s proficiency of the program’s competencies.
The following occupational levels can be earned:
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General Business/Office Assistant
(fast track)The General Business/Office Assistant fast track training
is offered two times a year beginning in
August (ending in December) and in January (ending in December). Successful completion is
required to begin any other occupational level.
Contact hours:
609.
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Administrative Assistant
track
Building upon the core skills mastered in the General
Business/Office Assistant, the
Administrative Assistant track
focuses on specialized advanced business skills.
Note:
Training begins
each August. Prerequisite: Completion of the Business & Office Technology
General Business/Office Assistant occupation level. Contact
hours: 1,281.
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- Accounting Specialist track
The Accounting Specialist track focuses on identifying
accounting and career opportunities in the accounting profession, and performing
accounting work for three complete accounting cycles. Students will also
complete simulated work for a business and computerized accounting. Listed as
one of the "hot jobs in Alaska" by the Department of Labor and Workforce
Development, the opportunity for employment within Alaska is very good.
Note:
Training begins each
August.
Contact hours:
1,281.
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Medical Billing & Coding Specialist track
Skilled medical billing and coding technicians are in high
demand these days. With a rising demand for medical tests,
treatments, and procedures—health insurance companies,
regulators, courts, and consumers are requiring skilled workers
to accurately process insurance claims and handle detailed
medical records. A Medical Billing & Coding Specialist will assign alphanumeric codes
to specific illnesses, injuries and medical procedures, under a system of coding
that is used across the health care system. Graduates are employed by hospitals,
clinics, ambulatory care centers, group medical practices, single-physician
medical practices, or other medical offices.
Prerequisite:
Completion of the Business & Office Technology General Business/Office Assistant
occupation level. Note:
Training
begins January 2010. Contact AVTEC Admissions for details at (800) 478-5389.
Contact hours: 672.
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Program Content
Computer Operations and Software Applications
Computer operations and software applications include the use of Microsoft
Windows commands to start applications and manage files on a stand-alone
personal computer and in a networked environment. Students also develop the
skills required to produce quality mail-able office documents using Microsoft
Word, present financial information and other numerical data using Microsoft
Excel, and prepare electronic presentations using Microsoft PowerPoint.
Students demonstrate the use of Internet technologies including effective
Internet searching and the efficient use of electronic mail.
Building upon the skills learned in the General Business/Office Assistant track,
Administrative Assistant track students use Microsoft Word to create, customize and organize documents by using formatting and visual content that is appropriate for the information
presented. Students also learn to become proficient in reviewing, sharing, and securing content. Using
Microsoft Excel, students create and manipulate data, format data and content,
create and modify formulas, present data visually, and collaborate on and secure data. Using
Microsoft PowerPoint, students create and format presentation masters and templates, create
and format slide content, work with dynamic visual content, and collaborate on and deliver presentations. Using
Microsoft Access, students structure databases, create and format database
elements, enter and modify data, create and modify queries, present and share data, and manage and maintain the overall database. Using
Microsoft Outlook, students manage messaging, manage
schedules and tasks, manage contacts and personal contact information, and organize information.
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to Program Content Requirements
Keyboarding and Document Processing, Proofreading and Editing
Students learn and demonstrate proper “touch typing” technique. They learn
proofreading skills to identify errors, make corrections, and apply standard
proofreading marks. Using a word processor, students create mailable
personal-business letters, business letters, interoffice memorandums,
envelopes and labels, and other documents. Throughout the program students practice daily to develop
acceptable speed and accuracy levels.
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Office Procedures and Office Machines, Job and Interview Preparation, and Internship Training
Students complete a wide variety of office procedures that include ways to
contribute to office safety and productivity; selecting appropriate
professional behavior in office situations; demonstrating effective
telephone techniques; identifying banking services; demonstrating the
ability to sort, log, and route incoming mail; preparing outgoing mail and
applying appropriate services, classes, and rates; applying indexing and
alphabetic, numerical, subject, and geographical filing rules and
procedures; demonstrating the use, identification, and purchasing of office
supplies; and schedule travel arrangements, prepare travel itineraries, and
complete expense reports. Students operate common office machines including
the photocopier, fax, calculator, and shredder. Throughout the program
students practice daily to develop acceptable 10-key speed and accuracy
levels. Students also complete an application form and resume, participate
in scenarios utilizing various workplace communications skills, develop
interview techniques and complete a video-taped simulated job interview, and
complete an Internship that consists of a minimum of one week of training in
a business, industry, or other agency. Internships provide students with
direct supervised work experience related to their training.
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Recordkeeping
The recordkeeping section of the program focuses on both personal records and
forms and basic business records. Competencies include completing,
verifying, filing and maintaining personal records and forms for banking,
budgets, and credit; handling cash; and preparing business records for
sales, travel, budgets and business banking.
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Business
English
Students develop the writing skills required in business and office employment
and include: time management and study skills, proofreading techniques,
correct word usage, sentence structure skills (use of commas and other
punctuation marks, capitalization, numbers, and abbreviations), writing
business letters and memos, and composing employment letters.
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Business
Mathematics
Students master the use of basic mathematics needed in business and office
employment and in personal finance, and include: whole numbers, decimals,
credit, interest, percents, and mathematics of buying and
selling.
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Integrated
Office Simulation
Students integrate their administrative, written communication, and
technological skills to complete a variety of work for a simulated company.
A wide range of skills are used: the Internet to research and gather
information; Microsoft Outlook for correspondence and the scheduling of
tasks, meetings and events; and the integration of Word, Excel, PowerPoint,
and Access to create and edit a variety of documents.
Students also
complete additional English, mathematics, and advanced topics based upon the
emphasis in information processing or legal administrative studies.
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Accounting for a Service Business Organized as a Proprietorship
Competencies include starting a business, analyzing
transactions into debit and credit parts, journalizing transactions, posting
transactions to a general ledger, the use of cash control systems,
completing a worksheet, preparing financial statements, and recording
adjusting and closing entries.
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Accounting for a Merchandising Business Organized as a Corporation
Competencies include journalizing purchases and cash
payments, journalizing sales and cash receipts using special journals,
posting to general and subsidiary ledgers, preparing payroll records and
payroll reports, distributing dividends, preparing a worksheet for a
merchandising business, preparing and analyzing financial statements, and
recording adjusting entries for a corporation.
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Accounting for a Merchandising Business Organized as a Corporation - Adjustments and Valuations
Competencies include accounting for uncollectible
accounts receivable, accounting for plant assets and depreciation,
accounting inventory,
accounting for notes and interest, accounting for accrued revenue and expenses, and
end-of-fiscal-period work for a corporation.
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Additional Accounting Procedures
Competencies include accounting for partnerships and
recording international and Internet sales.
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Computerized Accounting
Using commercial accounting software, students will
setup and maintain computerized accounting records for a variety of
businesses. Competencies include analyzing transactions, journalizing and
posting to the general ledger, processing payroll, and accounting for
accounts receivable and payable. Using QuickBooks Pro,
students will also create and restore company files, setup companies, work
with lists, edit chart of accounts, work with bank accounts, enter sales and
invoices, receive payments and make deposits, enter and pay bills, analyze
financial data, process payroll, and customize forms and letters. Using
Microsoft Excel, students become effective and efficient at
creating and manipulating data, formatting data and content, creating and
modifying formulas, presenting data visually, collaborating on and securing
data, and have the opportunity to become a Microsoft Certified Application
Specialist.
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Medical Terminology
Students master a concise and systematic approach of
learning the language of health care. In order to properly code medical
procedures, students will learn medical terminology by constructing and
deconstructing words into their parts, organization of the body and body
systems, and prefixes, roots and suffixes.
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Medical Office Procedures
From single-physician or group medical practices to
clinics and hospitals, students learn the procedures commonly used in every
medical practice. Topics include: the healthcare team, handling a variety of
telephone calls, medical records and medical filing systems, appointment
scheduling, medical billing software programs and systems, accounting
procedures, and reports in the medical office.
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Medical Billing & Coding
Students learn all aspects of insurance billing for a
full range of today's health care plans. Topics cover four main areas:
- Career Role and Responsibilities
The role of an insurance billing
specialist, and HIPAA compliance and privacy in insurance billing.
- The
Claims Process
Health insurance, medical documentation, diagnostic coding,
procedural coding, the paper claim: CMS-1500 (08-05), electronic data
interchange: transactions and security, receiving payments and insurance
problem solving, office and insurance collection strategies.
- Health Care Payers
The Blues Plans, private insurance, and managed care plans, Medicare,
Medicaid and other state programs, TRICARE and CHAMPVA, worker's
compensation, and disability income insurance and disability benefit
programs.
- Inpatient and Outpatient Billing
Hospital
billing, and seeking a job and attaining professional advancement.
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Mission:
To provide students with the technical office skills and professional
work habits for career success in today's business and industry. The
Business & Office Technology program is committed to producing
well-qualified employees for Alaska's companies, to providing a
professional learning environment, and to meeting the needs of Alaska's
diverse multicultural communities.
Length of Course:
1,281 clock hours (includes 183 lab hours), 183 training days
Enrollment:
August and January
Training
Hours: 8:30 a.m. to 3:30 p.m., Monday through Friday
Certificate
Level: Business and Office Technology
Prerequisites
Students need to read at a minimum 8th grade reading level. TABE tests
scores for this program must be:
Reading - 552
Combined Math - 552
Contact the
Admissions Office at 1-800-478-5389 for program entrance information
and testing requirements. Physical requirements of the
occupation are good eyesight, finger coordination, and the ability to
sit for one to two hours.
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